Terms & Conditions
Bookings are subject to the following terms and conditions.
A contract between you and the owner will come into existence when the initial payment is received, and a booking confirmation is issued showing the confirmed holiday dates.
A security deposit is due prior to your stay. Your booking will be considered as cancelled if this deposit is not received prior to the day of your arrival.
The deposit will be returned within 7 days of your stay, subject to the terms and conditions and subject to the bank processing times.
The total cost of your stay must be paid no later than thirty days before the commencement of your holiday. When booked less than 30 days before the commencement of your holiday, the balance (full payment) must be within 2 days of the booking being placed.
The contract binds you (the lead booker) & all the members of the party who are part of the booking. It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions. Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
We require photo id, names, ages, and contact details of all guests aged 16 years or over.
If the balance is not received by the due date, then your holiday will be treated as a cancellation.
All cancellations must be notified in writing and once received we will confirm the cancellation.
The customer remains liable for a percentage of the booking cost when a cancellation is received, as detailed below:
Cancellations with:
More than 30 days notice, then 5% of the booking cost with a minimum cost of £25 remains due
15 to 30 days notice, then 50% of the booking cost remains due
0 to 14 days notice, then, 100% of the booking cost remains due
If we are successful in getting a replacement booking(s), we will refund the total amount paid less a 5% or £25 booking fee (whichever is the greatest) and less any difference in price between your original and the replacement booking(s).
We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us.
If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.
The maximum number of persons occupying the property must not exceed (4 persons) and only those listed on the check-in form can occupy the property. If you wish to invite additional visitors to visit you during your stay, please ask us first.
Please be advised that no extra overnight visitors are allowed to stay at the property.
Bookings can not be accepted from persons under eighteen years of age.
The owner reserves the right to refuse a booking without giving any reason.
We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
A holiday letting normally commence at 3 pm on the arrival date and guests are required to leave the rental by 10 am on the day of departure. Failure to do so may result in you being charged a further day’s rental.
You must not use the property except for the purpose of a holiday.
Smoking is not allowed in the property.
Pets, vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
Damage deposit – In making a booking you accept responsibility for any theft, loss (including keys), breakage or damage caused by you, your pets or any member of your party and agree to indemnify us in full for any loss that we may incur as a result. A damage deposit is required and will be returned, less the cost of damage/breakages.
Damages and breakages – please treat the facilities & accommodation with due care so that other guests may continue to enjoy them. If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action. If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out. The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs. These are to be paid for in full within 7 days of notification.
If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.
Please do not move any furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside.
Please lock the doors and close the windows when you leave the property unoccupied.
Please make sure you switch off lights, heating, or any electrical appliances when you go out – we’re an eco-friendly holiday home.
Please don’t take any of the supplied bath towels with you to the beach.
The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement keys and locks will be charged to you.
The client may in no circumstance re-let or sublet the property.
The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.
All inventory must remain in the property and not be taken to another property.
You are responsible for the supervision of all members of your party under the age of 18 at all times.
Please respect the community and neighbouring families and try to keep noise levels to a minimum, especially during 'Quiet Time' between 10 pm and 8 am when excessive noise disturbance during is prohibited.
Visitors are not allowed during the Quiet Time (10pm - 8am).
Parties are prohibited due to the residential nature of this property.
Candles, pyrotechnics or any other naked flames are prohibited.
Commercial uses including photography and filming are prohibited.
Wi-Fi – the guest agrees to reasonable and lawful usage.
We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may damage the property, cause nuisance, impair the enjoyment, comfort or health & safety of others. You will be asked to leave the property, without any refund of the amount paid.
If you want to use the services of a third-party supplier (e.g. a chef, beauty treatments) this must be agreed beforehand. If you bring a third-party supplier without consent, we reserve the right to ask them to leave. We do not accept liability for the activities of these third-party suppliers.
Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden. You are liable for any damage or loss suffered by us or the building owner due to your unauthorised use of domestic chargers.
Check-out –
Remove any excess waste
Check taps and appliances are turned off (please leave the fridge/freezer on)
Close windows
Return keys and scramble key-safe code
Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.
Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.
This property is privately owned and is our former home. We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.
