Privacy

Privacy Policy

This Privacy Policy was last updated on 13th July 2023. Our Privacy Policy is a legal statement that explains how we may collect information from you, how we may share your information, and how you can limit our sharing of your information.

1. Your privacy

The owners of Southsea Escape (or "we") are committed to protecting and respecting your privacy, following all legal requirements to do so. We recognise user privacy and data protection as human rights and we have a duty of care to those whose data we handle. We understand that data should only be collected and processed when absolutely necessary. We will never sell, rent or otherwise distribute or make public your personal data.

2. Collection of Personally Identifiable Information

Southsea Escape collects the details provided by you when you make an enquiry or booking via the site at SouthseaEscape.co.uk, complete the check-in form prior to a stay, make a booking via an accommodation site such as Booking.com, Expedia, Vrbo, AirBnB etc. or sign up for any of our Services together with any personally identifiable information we learn about you through your use of the Services. As a minimum requirement the following information will be collected:

International guests will be asked to supply in addition to the above:

This information is collected to comply with our legal requirement under The Immigration (Hotel Records) Order 1972 and will be held for a minimum period of 1 year after check out date.

We will not make new use of any personally identifiable information which Southsea Escape has gathered from individuals or users prior to any change in our Privacy Policy without first obtaining the individual or user’s consent for any new uses.

3. Security

The security of your personally identifiable information is a priority to us. While we strive to protect your personally identifiable information, we cannot guarantee the security over the means by which information is transmitted between your computer and our servers, or any information provided to us or to any third party through or in connection with the Southsea Escape sites. You provide all such information at your own risk.

4. How we use the Personally Identifiable Information you provide

Personally identifiable information is collected to comply with our legal requirement under The Immigration (Hotel Records) Order 1972.

We use the personally identifiable information we collect to supply our Services to you and to uphold our Terms & Conditions, including for the recovery of costs associated with a breach of these conditions. We may also use your contact details to communicate with you (including without limitation in the event of a change in ownership of Southsea Escape or its business, our business practices, or our Terms & Conditions or Privacy Policy). Except where you have asked us not to, we may contact you by email, post, text message or telephone.

5. Disclosure of your Personally Identifiable Information

We may also disclose your personally identifiable information in the following instances: (i) if we are required to do so by applicable law or pursuant to a court or similar order; (ii) as deemed necessary, at Southsea Escapes' discretion, to protect the legal rights or the property of Southsea Escape, a member or third party, or to prevent personal injury; and/or (iii) in connection with a sale, merger, assignment, joint venture or other transfer or disposition of a portion or all of the assets or stock of Southsea Escape or its affiliated entities (including, without limitation, in connection with any bankruptcy or similar proceedings). In addition, Southsea Escape reserves the right to allow access to its systems to third parties providing necessary technical services when such access is required in order to provide those services and to provide your personally identifiable information to third parties who provide services on behalf of Southsea Escape, provided that such third parties are bound by Southsea Escape’ Privacy Policy.

6. Other Web Sites

Where we provide links to third party web sites (whether or not they are affiliated with Southsea Escape and even if Southsea Escape branding appears on these sites), such sites are not controlled by us and are not covered by this Privacy Policy. These links are provided for your convenience only. If you access these sites by using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy. Although where possible we endeavour to ensure that the site operators abide by our Privacy Policy, we cannot guarantee that they will and you are advised to check the privacy policy of such third parties before providing information to them.

7. Our third party data processors

Google handle website analytics and also website hosting. All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS. Google are based in the USA and are EU-U.S Privacy Shield compliant. You can read Google's privacy policy here.

Smoobu GmbH handle our bookings engine, diary management and booking related communications. They comply with the legislation set out in section 2.0. You can read Smoobu's privacy policy here.

Stipe handle payments. On our website we offer, among other things, payment via Stripe. If you choose to pay via credit card, the payment details you enter will be transmitted to Stripe. The transmission of your data to Stripe is based on Art. 6 (1) a DSGVO (consent) and Art. 6 (1) b DSGVO (processing for the performance of a contract). You have the option to revoke your consent to data processing at any time. A revocation does not affect the validity of past data processing operations. You can read Stripe's privacy policy here.

8. Unsubscribing, Correction and Deletion of Personally Identifiable Information

If you would like to have your personally identifiable information on our database amended, deleted or to make a complaint, please contact us and we will use commercially reasonable efforts to comply with your request in accordance with the provisions of this Privacy Policy. (We may need to contact you or verify who you are in order to be sure that we are deleting or changing the appropriate information).


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Legal Statement

Southsea Escape provides this Site as a service to its customers. Please review the following basic rules that govern your use of our Site (the “Agreement”). Please note that your use of our Site constitutes your agreement to follow and be bound by these terms. If you do not agree to these terms, please do not use this Site. Although you may “bookmark” a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to the terms. Southsea Escape may revise this Agreement at any time. You may wish to visit this page periodically for revised terms of use.

User Feedback Policy and Other Submissions

All comments, suggestions, ideas, and other submissions disclosed, submitted or offered to Southsea Escape on or via this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) are property of Southsea Escape Communication, submission or offering of any Comments shall constitute an assignment to Southsea Escape of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus Southsea Escape will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. Southsea Escape is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments. You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Indemnification

You agree to defend, indemnify and hold Southsea Escape harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to your use of the Site.

Miscellaneous

Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting Southsea Escape products and services. This Site is controlled and operated by Southsea Escape.

Disclaimer

While every effort is made to ensure the accuracy of all products listed and statements made, we cannot be held responsible for inaccuracies of pictures and/or text as a result of human error or program failure.

Southsea Escape disclaims any duty to update or revise the materials on this site, although Southsea Escape may modify the materials at any time without notice. By your use of this site, you acknowledge that your use is at your sole risk and that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site. You further acknowledge that Southsea Escape shall not be liable for any damages or any kind related to your use of this site.


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